[DOWNLOAD] "Direct and Indirect Effects of Task Characteristics on Organizational Citizenship Behavior." by North American Journal of Psychology " Book PDF Kindle ePub Free

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eBook details

• Title: Direct and Indirect Effects of Task Characteristics on Organizational Citizenship Behavior.
• Author : North American Journal of Psychology
• Release Date : January 01, 2006
• Genre: Education,Books,Professional & Technical,
• Pages : * pages
• Size : 227 KB

Description

The purpose of this research was to investigate how a selection of task variables impacts organizational citizenship behavior (OCB). Employees (n = 337) from a manufacturer of sporting goods products completed a survey through onsite group meetings. Two models were estimated to describe both direct effects of task variables upon OCB and indirect effects through the mediator of job satisfaction. Findings were mixed in that some task variables directly impacted particular elements of OCB, while other task variables demonstrated a mediated effect through job satisfaction. Perhaps chief among the discoveries was the positive relationship between job self-efficacy and OCB. Organizational citizenship behavior (OCB) has been a popular target of empirical research in recent years. The current interest in OCB can be traced back to Katz (1964), who argued that effective organizations allow for innovative and spontaneous activities by employees that are beyond role prescriptions. Indeed, every factory, department, and office operates daily on a myriad of these acts consisting of cooperation, helpfulness, suggestions, selflessness, and other instances that could be considered "citizenship behavior."

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